Complaints
First-class quality, fast delivery and personal service: We know what you expect from us. And rightly so. It's a shame if we couldn't convince you this time.
If you would like to report a complaint, please write to us using the contact form here. We will get back to you as soon as possible and work together to find a solution.
Free Shipping
Forget about additional fees, we deliver your order quickly and reliably with DHL, and completely free of charge.
100 days right to return
Instead of the usual 14 days, we give you the freedom to change your mind at your leisure for 100 days.
Personal advice
Whether by phone, WhatsApp, chat or email - our team of experts is there for you and ready to answer any questions.
